| 1. |
Where is Alkar located?
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| |
We are conveniently located northeast of Detroit at I-94 and
I-696. (see map page)
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| 2. |
Who should I talk to?
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| |
Call us today at 866.774.1090. And we’ll match you with a sales team, comprised of both an inside
and outside sales contact
(see contact page) to provide you with the highest level of customer support
available anywhere.
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| 3. |
Is Alkar registered to TS16949?
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| |
Yes. In fact, we were the first service center in North America to obtain this credential. A printer friendly copy of our
certificate is available.
(see TS page).
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| 4. |
Is technical support available?
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| |
Yes. Our salespeople have extensive experience in the steel industry, and are familiar with material applications,
specifications and automotive quality planning requirements. Our quality professionals are registered with ASQ.
And our mill sources provide additional support for metallurgical expertise.
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| 5. |
What NEW products are available?
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| |
UHHS (Ultra High Strength Steels) are the hottest new development in steel. These new steels SAVE YOU MONEY by
reducing outside processing costs (eliminate heat treat & plating) and reducing part weight (use less steel and
save freight costs).
(see NEW UHSS Steel page).
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| 6. |
What is Alkar’s minimum quantity?
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| |
Our minimum charge is $750.00 per item – there is no minimum quantity.
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| 7. |
How do I apply for credit?
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| |
A printer friendly copy of our credit application is available.
(see credit app page). Please complete
& fax it to the attention of William Finger, Controller at 586.774.9078.
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| 8. |
Can Alkar provide PPAPs on new jobs?
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| |
Yes. Our customers boast that our PPAPs are the best of any of the automotive service centers. Indicate your request at the time of
your order, and let us do the rest!
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| 9. |
What if I have a problem to report?
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| |
Your concerns are our highest priority. We investigate each concern and respond quickly to ensure
our customers are satisfied. Please help us expedite the process by providing the necessary
information for us to perform an accurate assessment of your concern, and an effective response.
(see report a concern page).
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